Services

Implementation Services
Vision Chain's implementation services enable customers to configure and customize the out-of-the-box software. Our implementation consultants help to embed customer best practices and standards in the category management software. The fast implementation cycle is delivered using leading edge professional service techniques. The major implementation stages include:
     ´ Project planning and Staffing
     ´ Business Requirements Gathering
     ´ Initial and Historical Data Loading
     ´ Database Design and Development
     ´ User Interface Customization
     ´ Testing and Training
     ´ Rollout and Acceptance

Managed Services
Vision Chain's Managed Services offering enables customers to continue to grow their system capabilities after the initial rollout. Managed Services provides customized consulting and support tailored to the user community's needs at the moment. Over time, Managed Services clients have systems that are faster, more granular, have more data sources, and reach more users. Managed Services offers a regular partnership for Vision Chain to help the customers' technical staff with:
     ´ Report Development
     ´ Briefing Book Development
     ´ Object Development
     ´ Business and Power User Training Classes
     ´ System Performance Tuning
     ´ Web Customization
     ´ Troubleshooting

Consulting Services
Vision Chain's customers want to build on their initial success. This means adding more data sources to the system, adding new users and new key accounts, and tying the system more closely to other mission-critical enterprise systems. For these important additions and enhancements, Vision Chain offers consulting services. Vision Chain's implementation consultants and engineers can take the initial quick win and bring it to other business units, user groups, and applications. Consulting Services can help to augment the typical out-of-the-box implementation delivery with the following extensions:
     ´ Forecasting and Planning
     ´ Additional Key Account Teams
     ´ Planogram Software Integration
     ´ Financial Systems/JDA Integration
     ´ Trade Funds Planning Integration
     ´ Demographic/Spectra Integration